El tourism sector provides multiple job opportunities, among other reasons, because there are various travel trends. Although it is common for a getaway to be motivated by the desire to rest and enjoy free time in a special destination, business trips are also part of the professional routine of businessmen, entrepreneurs and profiles that hold positions of responsibility. Many travelers choose the plane as a means of travel to cover significant distances. Well then, around this form of transport there are different professions to take into account. On this occasion, we delve into the tasks of ground hostesses.
The professionals who carry out this function attend to each client in a personalized way. Her work is key to checking luggage, she can manage reservations, provide information if any incident occurs... A ground hostess carries out her work in an international context. It is common for her to serve customers from different places. Therefore, it is recommended that she communicate perfectly in more than one language. The work of the designated professional also has a positive impact on the safety of the flight itself.. In other words, you must verify that the person authorized to do so accesses your seat.
How to show availability for the position: flexibility of schedules
If you want to look for work in the sector, to develop your work as a stewardess or flight attendant, it is advisable that you have flexible hours (to adapt to the work schedules that stand out for this particularity). On the other hand, the qualified professional manages a wide variety of incidents and situations, beyond the planning or forecast with which he faces the day. That is to say, it is essential that you have the skills to work in a team in a positive way and, also, to make decisions under pressure (and complying with the corresponding regulations in each situation).
It is not essential, but it is positive to have a university degree
As in other sectors, the level of employability increases when the professional has a high degree of preparation and knowledge. For this reason, although it is generally not an essential requirement to have completed a university degree, this academic merit can become a form of differentiation in a selection process to access a position. However, as we have previously mentioned, language training is especially important to increase professional stability at work developed in the sector. Consequently, it is advisable to have an excellent level of English, but it is also possible to complete the curriculum with other complementary knowledge.
emotional and social intelligence
The professional profile must also stand out for other skills and personal qualities such as, for example, their emotional intelligence, their empathy, their closeness, their willingness to solve any difficulty, their friendliness in customer service, their collaboration to achieve team goals... Each person who takes a plane trip experiences a specific reality. Some people anticipate such a situation with some uneasiness if they are afraid of flying. Others enjoy that moment as a way to find time to read or reflect on oneself. Definitely, the ground hostess accompanies travelers and welcomes them at the counter.
If you want to work as a ground stewardess, check the information available in job offers published by different airlines. Although the procedures and tasks carried out are essentially similar, there are requirements that may change depending on the context. For example, the languages that the person applying for the position must know. Are you looking for a position other than a flight attendant? Then, perhaps you prefer to occupy a position that is framed directly at the airport (without having to face long journeys).